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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
How do I download the software after purchasing from eBay?
How do I stay current with the most recent version of Reload Buddy?

   

How do I download the software after purchasing from eBay?

As this item is listed 0n eBay as a Digital Download, it requires immediate payment through PayPal.  After your PayPal payment is complete, eBay will automatically send you an email (to you registered eBay email address) containing a link to download the software.  If you don't receive the email from eBay, send an email to support@reloadbuddy.com, and the support group will forward the download information as soon as they are able.  Click on the link, or copy and paste it into the address bar if your browser doesn't support hyper-links.  When prompted to open or save, choose save and save the file to a location where it will be easily found (desktop usually is easiest).  After the download is complete (it may take a few min as the file is around 20MB), unzip the file, and fun the included setup.exe to install the application on your computer.

If you would like more details instructions with pictures, they can be found in the User's Guide, and as always if you encounter any issues and this FAQ or the User's Guide don't help you out please email the Technical Support group for assistance.

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How do I stay current with the most recent version of Reload Buddy?

For Reload Buddy version 1.2.4 and later, the system has built in upgrade functionality which will automatically check for available updates every time you open the application (requires an open internet connection).  If an upgrade is available, you will be prompted and asked if you would like to download and install it.  Upgrading is a simple as saying Yes!!

If you are currently using a version lower than 1.2.4 please contact Technical Support to obtain instructions on how to download the up to date version..

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Last modified: 04/28/07.