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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
bulletHow do I download the software after purchase?
bulletHow do I stay current with the most recent version of Reload Buddy?

   

How do I download the software after purchase?

Purchased via eBay - When you purchase Reload Buddy via eBay, we are required by eBay to mail you a CD-ROM copy of the software.  Your copy will typically go in the mail 1 or 2 business days after payment and you should receive it in 7 to 10 days.  Also, after your PayPal payment is complete, we will immediately send you an email (to your registered eBay/PayPal email address) containing a link to download the software so you can begin enjoying it right away.  If you don't receive the email immediately, send an email to support@reloadbuddy.com, and the support team will forward the download information as soon as they are able. 

Purchased directly from www.reloadbuddy.com - For purchases made directly at our website, no hard-copy of the software will be mailed.  Once your PayPal payment is complete, we will immediately send you an email (to your registered eBay/PayPal email address) containing a link to download the software.  If you don't receive the email immediately, send an email to support@reloadbuddy.com, and the support team will forward the download information as soon as they are able. 

To Download the Software - Click on the link, or copy and paste it into the address bar if your browser doesn't support hyper-links.  When prompted to open or save, choose save and save the file to a location where it will be easily found (the desktop is usually easiest).  After the download is complete (it may take a few min as the file is around 12MB), double-click the file to begin the installation process.

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How do I stay current with the most recent version of Reload Buddy?

For Reload Buddy version 1.2.4 and later, the system has built in upgrade functionality which will automatically check for available updates every time you open the application (requires an open internet connection).  If an upgrade is available, you will be prompted and asked if you would like to download and install it.  Upgrading is a simple as saying Yes!!

If you are currently using a version lower than 1.2.4 please contact Technical Support to obtain instructions on how to download the up to date version..

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Questions or problems regarding this web site should be directed to support@reloadbuddy.com.
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Last modified: 06/01/10.